Shipping and delivery
Where and how we deliver
We deliver to the destinations listed at checkout. The delivery charge for your basket and address is calculated and shown before you pay, in MUR.
Dispatch and delivery times
We prepare orders on business days. Delivery estimates shown at checkout are estimates, not guarantees — cyclone warnings, heavy rain and deliveries to Rodrigues and the outer islands can add a few days. If your order is going to be materially late we will tell you.
You can reach us about a delivery at karine@crufiture.mu.
Your delivery address
Please check the address before you pay. We cannot be responsible for a parcel delivered to an address you gave us incorrectly, and redirecting a parcel in transit may cost extra.
Damaged, missing or wrong items
Tell us within seven days of delivery at karine@crufiture.mu, with photographs where something arrived damaged, and we will put it right. Do not send anything back before we confirm.
Collection
Where we offer collection you may fetch your order from St Croix, Port Louis once we have told you it is ready. Bring your order number.
